ESSAYS -
LIST OF AVAILABLE ESSAYS ...
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TQM - Boeing, Starbucks, Libraries
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A 6 page paper that discusses adopting Total Quality Management principles in three sectors: manufacturing, service and non-profit. The examples for each industry are: Boeing, Starbucks and a library, respectively. The paper ends with a matrix that illustrates the commonalities and differences of using TQM between and among these three sectors. 1 Matrix Table included. Bibliography lists 7 sources.
Filename: PGtqm309.rtf

TQM / Is It Effective In Reaching Quality Goals?
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A 50 page research paper that considers the topic of TQM and its implementation, provides and overview of the history and its principles, and then evaluates its application in terms of its effectiveness in quality goal outcomes. This writer examines TQM implementation in one company to illustrate case points. Bibliography lists 22 sources.
Filename: Tqmeff.doc

TQM and EFQM
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This 9 page paper is written in two parts. The first part of the paper looks at Total Quality Management (TQM), what it is and how TQM firms differ from non-TQM firms. The second part of the paper looks at the EFQM excellence model, which it is and how it is applied. The bibliography cites 8 sources.
Filename: TETQMEMFQ.rtf

TQM AND MBO
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This 4-page paper examines two methods of management -- management by objective (MBO) and total quality management (TQM) and determines how these two methods are used to monitor performance and improvement. Bibliography lists 5 sources.
Filename: MTtqmmbo.rtf

TQM and Six Sigma
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This 11 page paper is written in two parts. The first part looks at Total Quality Management (TQM) and the Six Sigma tool, comparing and contrasting the two approaches. The second part of the paper considers if the implementation of Six Sigma can be successful where TQM had previously failed. The bibliography cites 19 sources.
Filename: TETQMsixsig.rtf

TQM and Six Sigma Quality Management
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9 pages. This paper explains both Total Quality Management and Six Sigma Quality Management in the organization. Bibliography lists 6 sources.
Filename: JGA6sigm.rtf

TQM And Strategic Human Resource Management
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An 8 page paper. The writer has selected two articles that act as the basis for this essay about human resource management: one focuses on the theoretical foundations for strategic human resource management, the other focuses on the relationship between total quality management and human resource management. The essay provides a brief overview of what each article reports and supports the conclusions with other literature. The writer than discusses the value of each approach. Bibliography lists 6 sources.
Filename: PGshrmtq.rtf

TQM at Marriott
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This 6 page paper considers how the hotel chain Marriott operates in line with the concepts and ethos of Total Quality Management. The paper looks at the organisations of the company and the strategies used to create customers satisfaction. The bibliography cites 9 sources.
Filename: TEmartTQM.rtf

TQM Case Study - FedEx
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This 19 page paper begins with a case study describing the components of FedEx's total quality management program, which the company initiated in the late 1980s. In an industry that has always had high staff turnover, FedEx's turnover is less than 1 percent. Besides the practical benefits of using TQM, FedEx has been recognized repeatedly for its management and performance. The writer comments on the reasons most companies fail in their attempts to use TQM principles and what could be done about each issue. Finally, the essay describes the contributions Deming, Juran, Crosby and Feigenbaum made to the field of quality management. Bibliography lists 14 sources.
Filename: PGtqfdx.rtf

TQM in a Manufacturing Environment
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A 10 page research paper on Total Quality Management from a production perspective. The paper gives a brief history of TQM, a literature review and recommendations on implementing TQM. Bibliography lists 10 sources.
Filename: Tqm.doc