ESSAYS -
LIST OF AVAILABLE ESSAYS ...
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Report on Business Communication Research Findings
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A 9 page paper presenting an informal business report in a memo structure on various investigative work focusing on business communications. Written communications are lightly discussed; the focus of the report is on the need for effective oral communications regardless of organizational size or structure. The findings of the studies discussed here indicate that there is a dichotomy that still exists in many organizations regarding the delivery and acceptance of communicated messages. The research reviewed suggests that continuing communications training is a worthwhile pursuit for organizations and should continue to receive budgetary consideration. Bibliography lists 5 sources.
Filename: KSbusComm2.wps

Report on Guest Room Renovation
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A 5 page paper in the form of a memo from a junior member of hotel management to the vice president, recommending that the hotel begin its guest room upgrade ahead of schedule while also altering the plan to do the most needy rooms first, rather than attack the project in entire blocks of rooms. The memo also requests small appliances such as coffee pots and cordless phones, providing support from recent hospitality industry literature. Bibliography lists 5 sources.
Filename: KShotelLetr.wps

Report to Kranz Industries
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A 5 page consultant's report to the owner of Kranz Industries listing alternatives to current practice. Four autonomous divisions will not forward purchase orders over $1,000 to the new general manager so that orders to the same vendors can be combined for quantity discounts. The general manager has asked the owner what to do. No sources listed.
Filename: KSkranz.wps

Report to Red Pen Board on EEOC Compliance
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This 6 page paper uses data and statistical calculations provided by a student. A firm's data is looked at in respect to issues of racial or gender discrimination. The report concludes that no discrimination exists. Bibliography lists 4 sources.
Filename: SA246EE.rtf

Report to the Board of Mercury Shoes
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A 6 page paper reporting the results of a simulation to the Board of Directors of Mercury International. A new management team was charged with increasing revenues, stock price, ROA and EBITDA over three years' time, and this is the report of the management team at the end of those three years. All values except revenues increased significantly; the memo holds management's discussion of all measures. Bibliography lists 1 source.
Filename: KSmgmtMerc.rtf

Report: “Teaching the Elephant to Dance”
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This 4 page paper reports on the book “Teaching the Elephant to Dance” by James A. Belasco. Bibliography lists 2 sources.
Filename: HVbelsco.rtf

REPORT: ENCOURAGING THE HEART
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This 5-page paper is a report on the book "Encouraging the Heart-A Leader's Guide to Rewarding and Recognizing Others." Also included are qualities of a leader. Bibliograply lists 3 sources.
Filename: MTbooklead.rtf

Repositioning Harpers Bazaar
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This 3 page paper considers a potential way of repositioning magazine Harper's Bazaar. The approach to this repositioning is presented using the 4 P's model which looks at the product, price, placement and promotion. The bibliography cites 1 source.
Filename: TEharpersBrep.rtf

Reputation Counts: Customer Service and Repeat Business
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A 6 page paper discussing how poor customer service can affect a business. As the “father” of Total Quality Management, Deming replaced inspectors with customers. If customers hold the most influential position on the assembly line, then it follows that customer service is a crucial part of any company’s business. The thesis here is that the customer service department has the ability to affect the reputation of the business. The astute business ensures that reputation is and remains a positive one. Bibliography lists 8 sources.
Filename: KSmktgCustServ.rtf

Request For A Light Sentence
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In this well-argued letter, the writer appeals to the judge of a municipal court in the Northeastern United States to impose a minimum penalty upon their sibling-- who had been found guilty of a crime. Pointed out are the importance of the individual's background, family, etc;
Filename: Courtlet.rtf