ESSAYS -
LIST OF AVAILABLE ESSAYS ...
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Quality Engineering
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This 7 page paper looks at how quality engineering can take place with the use of the Six Sigma tool. The paper uses the example of a company manufacturing MP3 players with a power problem and uses the 6 Sigma tool to show how it can be applied to identify and qualify the problems and help lead to a resolution. The bibliography cites 5 sources.
Filename: TEqualengin.rtf

Quality Issues at Regina
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A 5 page paper examining the results of allowing poor quality to bankrupt what formerly had been the fourth-largest North American producer of vacuum cleaners. The paper concludes that it likely will be in Philips’ best interests to undertake a marketing campaign acknowledging former problems and proclaiming new ownership of Regina. Philips needs to inform consumers that none of the old management remains in place and that Regina vacuums now are produced in a modern factory with “built in” safeguards against poor quality. Finally, it needs to “put its money where its mouth is,” and offer a highly attractive guarantee of the product. Bibliography lists 4 sources.
Filename: KSmgmtRegina.rtf

QUALITY MANAGEMENT AND IMPLEMENTATION
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This 5-page paper examines the implementation of quality management processes in a shipping company including the use of gap analysis as a tool. The paper uses as an example how one professor implemented quality management in his bike commute to work and applies those principles to the shipping firm. Bibliography lists 1 source.
Filename: MTquaimp.rtf

QUALITY MANAGEMENT AND SHIPPING
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This 4-page paper focuses on the importance of quality management within the shipping/transportation industry. Also provided are examples of shipping companies that integrated quality practices in to their processes. Bibliography lists 1 source.
Filename: MTtqmshi.rtf

QUALITY MANAGEMENT AT KFC
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This 5-page paper examines KFC's attempts to meet quality at its Drive-Through Window (DTW). The questions in the paper are based on a case, Quality Management at Kentucky Fried Chicken,” which was prepared by Uday M. Apte and Charles C. Reynolds in 1995 by the Institute for Operations Research.
Filename: MTkfctqm.rtf

Quality Management In E-Commerce: Tutorial
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This is an 8 page tutorial paper that presents a discussion of quality management in electronic commerce businesses. The writer first presents a proposition that quality management is needed for success. The method of research is explained and the two companies to be considered (Amazon.com and Dell Computer) which is followed by a literature review. The paper includes a brief explanation of total quality management and a discussion of why quality management is essential. Comments are offered regarding the quality of management at the two identified companies. Tutorial comments are included throughout the paper. Bibliography lists 11 sources.
Filename: PGecomtq.rtf

QUALITY MANAGEMENT OF PRODUCT, SERVICE AND PROCESS
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This 7-page paper focuses on various aspects of total quality management including customer service and quality planning, measurement and improvement. Bibliography lists 2 sources.
Filename: MTqmipsp.rtf

Quality Management: Domestic and Global
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A 6 page paper which discusses various approaches to quality management. The paper also addresses both domestic and global quality management concerns and approaches. Bibliography lists 4 sources.
Filename: RAqualty.wps

Quality Management; An Article Review
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This 5 page paper reviews an article by Emily Rhinehart entitled Quality management is a journey. The writer outlines the contents of the article and considers what it means and its’ relevance. The bibliography cites 2 sources.
Filename: TEquarti.rtf

Quality of Bergstrom Hotels; The Introduction of TQM and a Comparison with the Deming and Juran
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This 22 page paper consider the case of increasing quality in the privately owned Bergstrom Hotel chain. Total Quality Management is introduced but is not immediately successful. The writer considers what TQM actually is and how the case of Bergstrom compares with the basic quality ideas of both Deming and Juran. The writer argues that TQM is successful only when the ideas of Deming and Juran had been incorporated to a greater extent in company strategy. The bibliography cites 13 sources.
Filename: TEbergst.rtf