ESSAYS -
LIST OF AVAILABLE ESSAYS ...
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Designing a Call Center for Shands Healthcare
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An 8 page paper proposing the creation of a call center for one of the hospital’s clinics, providing a project overview and supplying project milestones. The call center will operate with web servers and VoIP technology. Success of the project will be measured in terms of greater productivity and enhanced customer service. Staff members will be able to retrieve their messages electronically from any location, and the servers will preserve full records of all call-related activity. Bibliography lists 8 sources.
Filename: KSitCallCtrShands.rtf

Designing a Call Center for Shands Healthcare Part 2
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A 5 page continuation of the project plan to design, build and implement a call center for the outpatient ambulatory orthopedic surgical clinic of Shands Healthcare. The clinic is one of the services that Shands offers the community, and the community responds with its needs. In an average month the clinic’s healthcare providers will see 500 patients. The purpose here is to identify primary tasks and milestones; and to identify potential project risks. Bibliography lists 5 sources.
Filename: KSitCallCtrShands2.rtf

Designing a Doctorate in Business Administration Program
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This 9 page paper looks at the outlines of subjects that could be taught in a taught doctorial program of business administration and suggests the contents of each module and the reasons for these inclusions. The bibliography cites 7 sources.
Filename: TEdopprog.rtf

Designing a Faster 888X; Project and Business Considerations
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This 10 page paper is written in four parts concerning the development pf a new product; an aircraft that can travel faster than current aircraft. The first part of the paper considers how development can take place and involve internal stakeholders. The second part of the paper discusses the 4 P's that can be applied to the development of the product and its sale. The third section considers marketing to consumers, and looks at ways profitability may be assessed, the last part looks at risk and risk mitigation techniques. The bibliography cites 6 sources.
Filename: TE888Xdes.rtf

Designing a Marketing Audit
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A 6 page paper designing an extensive marketing audit for an existing company. The audit includes items such as market research; best-customer profile; review of marketing materials; examination of product pricing structure; and review of distribution channels, among other investigations. Overall, this extensive marketing audit will provide benchmark information for future audits. The initial effort will require nearly six months to complete, but it will lay a foundation for future audits that will require much less time and labor. Bibliography lists 4 sources.
Filename: KSmktgAudit.rtf

Designing a New IT System; Approaches, Quality Control and Timetable
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This 8 page paper looks at the way in which a call handling system could be designed women to deserters. The paper is written in three parts. The first part of the paper looks at how success can be insured with the way that the project and design is approached. The second part of the paper considers issues of quality assurance. The last part of the paper presents timetable for the development of the system. The bibliography cites 5 sources.
Filename: TEcaseem.rtf

Designing A Performance Management And Incentive Plan
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This 10 page paper considers the development of a performance management and incentive plan for the field and corporate staff of a fictitious company. The plan has to balance team based and individual based rewards, to determine when there should be the use of cash and non cash incentives and show how this can be communicated and administered without adding to the overheads. The plan looks at a targeted profit share system as well team and individual assessment that are linked to wages or salary as well as non financial rewards such as recognition and attending events. The bibliography cites 4 sources.
Filename: TEincentivepr.rtf

Designing a Performance Management System for Southwest Airlines
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A 12 page paper discussing points that could be included in a new performance management system for Southwest Airlines. Celebrating 35 years of continuously profitable operation, there are several points of measure that can benefit the company. Measured entities need to directly contribute to overall performance. Bibliography lists 10 sources.
Filename: KSairSWAperf.rtf

Designing A Pop-Up Ad For Dell Computer
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In this 12 page paper, the writer was asked to focus on Dell using a pop-up ad on the Internet. The writer begins by describing the intrusiveness of pop-up ads. This theme carries through the paper. The essay includes the objectives of the ad, expected results, costs of Internet advertising, where to place the ad, checking results and adjusting the ad and several other issues. Bibliography lists 7 sources.
Filename: PGdlppup.rtf

Designing a Reliability Program
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A 10 page paper discussing issues surrounding product reliability, and suggesting a reliability program for upper-end audio products. The request results from increased market competition, and the aim of the reliability program focuses on that competition as well. Bibliography lists 7 sources.
Filename: KSengReliabil.rtf